A few words about the client

Botnide is a SaaS-based solution that transforms a business’s social media messenger into an interactive store, enabling users to place orders and resolve customer queries instantly without waiting for support responses. This innovative platform allows businesses to showcase their catalogs, promotions, and deals while facilitating direct orders through chat messengers.

Key Features:

  • Product Showcase: Display your entire product catalog directly within the messenger for easy browsing.
  • Instant Customer Support: Resolve customer queries using AI and ML, providing timely assistance without delays.
  • Seamless Checkout Process: Enable quick and easy order placement with an integrated checkout feature.
  • Reservation Capabilities: Allow customers to make reservations conveniently through the chat interface.
  • Online Payment Options: Facilitate secure online payments to streamline the purchasing process.
  • Exclusive Deals & Discounts: Promote special offers directly within the messenger to boost sales.

Botnide is specifically designed for businesses selling products through their Facebook pages, catering to a wide range of industries including restaurants, home chefs, small and large businesses, and sellers of accessories, jewelry, clothing, household items, textiles, car parts, and more. With Botnide, unlock a new sales channel and enhance your customer engagement through social commerce.

Industry:

Artificial Intelligence, E-Commerce

Location:

United Kingdom (UK)

Services Used:

Facebook Messenger API, Instagram API, NodeJS, MongoDB, Socket.io, NLP, Meta AI, Angular